WELCOME TO MEDXPERT

Effortless medical scheme membership

As a member of a medical scheme you probably have found it quite daunting and frustrating to manage the benefits and options that form part of your medical scheme.It could be really challenging to deal with your scheme, not to mention the complexity of understanding and applying your rights as a member within the rules of your scheme and the Medical Schemes Act.

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Members have a need to be guided by a professional who has a view of their current and future needs when dealing with their current medical scheme and their specific options and benefits.

This is where MedXpert comes in.

As the client services division of Optivest Health Solutions, MedXpert offer our clients ongoing support with regards to their full health cover profile (i.e. medical scheme, gap cover, co-pay cover, health cards, loyalty programmes, etc.).

There is no need for you to try and make sense of complicated medical scheme terms and jargon such as PMBs, ICD10 codes, etc. The MedXpert team will take your specific queries and liaise and negotiate with your scheme on your behalf to get answers and to help with optimal management of your membership.

With regards to the cost of these services: Built into all contributions of open medical schemes is a broker commission component.

Therefore, if you appoint MedXpert to provide you with medical scheme support services, your contribution will stay exactly the same.

The appointment only applies to your health cover portfolio and will not impact your relationship with your financial broker who assists you with your other financial and insurance products.

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Services

Access to a Consultant

Utilise the knowledge and expertises of our skilled consultants
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Medical Scheme Support

Assistance and support with claim issues
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Chronic Medication

No more chronic medication pains and headaches
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Benefit Option Selection

Making sense of the annual option changes on your behalf
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GET ACCESS TO YOUR MEDXPERT SERVICES TODAY

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BLOG

No more chronic medicine headaches with MedXpert

Chronic medication management is a strictly managed process by all medical schemes, and
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28 Apr

Clever management of your medical scheme option and benefits

Medical scheme membership is an expensive purchase and the Plan you’re on is
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28 Apr

Stretch those medical scheme savings

Medical scheme membership can include a savings plan or not, it’s the member’s
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28 Apr
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TESTIMONIALS

"I would like to thank you for the manner in which my claim was handled by your office. I was kept up-dated on what was needed for the claim and where it was. Your team identified one claim that was rejected by the medical aid as a duplicate claim with a different claim code. The claim was later paid by the medical aid and the outstanding balance by your company.I think that you have an excellent team and would recommend your company to friends and family."
by J.Steyn
"Thank you for the prompt response, it is highly appreciated. I would like to comment on your excellent customer service and knowledge about the product, more importantly your willingness to find out in the interest of the client. Please forward my compliments on your excellent expertise and I look forward to engage in future communication with you."
by J.Zang
"Thank you for your response. I appreciate all your assistance and am really impressed with your level of professionalism and keen attitude towards helping me as your client. Excellent service is hard to find in these days!"
by R.Walters