Join Now as a MedXpert™ User for Free and Unlock Solutions to All Your Medical Aid Questions Along With the Ability to Compare Health Cover Benefits

FREQUENTLY ASKED QUESTIONS

Yes, apart from a limited membership scheme, such as when a specific employer, profession, trade, industry, association, or union has created a scheme solely for its staff or members.

South Africans have access to over 20 open medical schemes. However, not all medical aids are accessible to the general public; some are “closed” and cater exclusively to specific employer groups within particular organisations. When choosing the most suitable medical scheme, it’s crucial to consider your healthcare requirements and financial constraints. The available plans and options within each medical scheme frequently undergo alterations annually, making it prudent to carefully compare these choices and benefits prior to signing up. Seeking assistance from a healthcare consultant or a medical scheme intermediary like MedXpert, the client service division of Optivest is recommended to help you make an informed decision.

A significant number of individuals overlook this, but it’s crucial to review your medical aid plan annually. Medical schemes themselves update their benefits each year, prompting members to do the same. This assessment helps in determining if one is getting the best value aligned with their specific requirements. When assessing which medical aid plan is most suitable, it’s essential to identify the benefits that will be most utilised and to calculate potential out-of-pocket expenses. Before switching plans, it’s vital to thoroughly investigate both the practical implications and financial ramifications of transitioning from one plan to another.

The Medical Schemes Act (No 131 of 1998) outlines specific regulations:

  • Uniform fees are applicable to all individuals joining medical schemes, irrespective of their age or health status.
  • Medical schemes are prohibited from showing bias or discrimination based on individuals’ health conditions or existing diagnosed ailments.
  • The primary member of a medical scheme has the privilege of including dependents, such as spouses, life partners, as well as natural or adopted children, within their designated plan and option.

Except in cases of delayed payment of membership fees or outstanding debts owed to the scheme, making fraudulent claims, engaging in deceitful activities, or withholding significant information.

JOIN AS A MEDXPERT USER FOR FREE AND UNLOCK SOLUTIONS TO ALL YOUR MEDICAL AID QUESTIONS ALONG WITH THE ABILITY TO COMPARE HEALTH COVER BENEFITS